Effective Date: 01-Feb-2025

1. Introduction

Welcome to Sri Arts & Crafts By accessing or using our website https://www.sriartsandcrafts.com/, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of these terms, please refrain from using our services.

2. Definitions

• "Website" refers to https://www.sriartsandcrafts.com/ .
• "Products" refers to silver jewellery, imitation jewellery, and related accessories sold on the Website.
• "Customer" refers to the individual or entity purchasing products from the Website.
• "Us" or "We" refers to Sri Arts & Crafts.

3. Eligibility

To use our services and make purchases, you must be at least 18 years old or have the consent of a legal guardian. By using our Website, you confirm that you meet these requirements.

4. Product Information and Pricing

• Accuracy of Information: We aim to provide accurate and up-to-date information about our products, including descriptions, prices, and images. However, errors may occur, and we reserve the right to correct them at any time. All jewellery items are handcrafted, and slight variations in design, color, or texture may occur.
• Pricing: The prices mentioned are inclusive of applicable GST as per the current tax rates.GST is charged under [GST category: CGST/SGST/IGST] as per the prevailing GST laws. Any changes in tax rates by the government will reflect on future invoices.
• Product Availability: We strive to maintain accurate stock levels, but product availability is subject to change without notice. In the case that an item is out of stock, we will inform you as soon as possible.

5. Order Process

• Order Confirmation: Once you place an order, you will receive an email confirmation. This does not constitute an acceptance of your order; we reserve the right to cancel or modify any orders if necessary.
• Shipping and Delivery: We offer [domestic/international] shipping. Delivery times may vary based on your location and chosen shipping method. Please refer to our Shipping Policy for more details.

• Shipping & Delivery

  • Shipping charges, if any, are additional and mentioned separately on the invoice.

  • Delivery timelines are estimates and may vary due to unforeseen circumstances.

  • The risk of loss or damage passes to the buyer once the goods are dispatched.

• Cancellation and Modifications: Orders can only be modified or canceled if the processing has not been completed. Once your order has been shipped, cancellation or modification is not possible.

6. Payment

We accept the following payment methods: [list accepted methods, e.g., credit/debit cards, PayPal, etc.]. By providing payment information, you authorize us to charge the applicable amount for your order. Late payments may incur additional charges as per our policy.

7. Returns and Exchanges

• Returns: Our return policy allows you to return products within 7 days of delivery for a refund or exchange. The items must be unused, unworn, and in their original packaging, & unboxing video required in case of fault delivery. 
• Non-Returnable Items: Certain products, such as customized or personalized jewellery, may not be eligible for returns or exchanges.
• Shipping Costs: You are responsible for the return shipping costs unless the item is defective or there was an error in your order.

8. Intellectual Property

All content on the Website, including product images, descriptions, logos, and trademarks, are owned by Sri Arts & Crafts or licensed to us. You may not use, copy, or distribute any content from the Website without prior written consent.

9. Limitation of Liability

To the extent permitted by law, Sri Arts & Crafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or purchase of products. Our total liability is limited to the total value of the products purchased.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy" https://www.sriartsandcrafts.com/privacy-policy "to learn how we collect, use, and protect your personal information.

11. Indemnity

You agree to indemnify and hold Sri Arts & Crafts, its affiliates, employees, and partners harmless from any claims, damages, losses, or liabilities arising out of your use of the Website or violation of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by the laws of Jaipur, Rajasthan, India. Any disputes arising from these Terms will be resolved in the courts of Jaipur only..

13. Amendments

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review these Terms regularly.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: sriarts.craft@gmail.com
• Phone: 7023389651
• Address: 3/669, Malviya Nagar, Jaipur