Effective Date: 8-Feb-24

At Sri Arts & Crafts, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information from you:

1.1 Personal Information:

When you make a purchase or fill out a contact form, we collect personal information such as:

• Name
• Email Address
• Shipping Address
• Phone Number
• Payment Information

1.2 Non-Personal Information:

We may also collect non-personal information automatically when you interact with our website, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time Spent on Site
• Referring URLs

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: We use your personal information to process payments, fulfill orders, and deliver your jewelry.
• Customer Support: To assist with your inquiries, provide customer service, and resolve issues.
• Marketing & Promotions: With your consent, we may send you promotional emails about new collections, special offers, or updates related to Sri Arts & Crafts.
• Website Improvement: To analyze user behavior and improve our website’s functionality and user experience.

3. How We Protect Your Information

We implement security measures to safeguard your personal data. All sensitive information is encrypted using Secure Socket Layer (SSL) technology. We also restrict access to personal data to authorized employees and third parties who help us operate our business.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers, such as payment processors, shipping carriers, and marketing platforms, to help us operate our business.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences and improve the functionality of our site. You can control cookie settings through your browser, but disabling cookies may limit some features on our website.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third parties before providing any personal information.

7. Your Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Update: Correct or update any inaccurate or incomplete information.
• Delete: Request the deletion of your personal data, subject to legal requirements.
• Opt-Out of Marketing: You may opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We recommend reviewing this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at: